Returns & Exchanges
At Showcase, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all eligible items. Our goal is to make the process as seamless as possible so you can shop with total confidence.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.
Pack and Ship
Place the items in their original packaging with all tags attached and drop the parcel off at any authorized carrier location.
Receive Your Refund
After our warehouse team inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing